Omnis is sort of like Home Depot (on a much smaller scale). It’s a place where the pros go when they need something cheap, quick, small and don’t need any help. I’ll explain:
Getting in touch with Omnis support is rare and when you do, they’re a little rude and not at all helpful. So you should know what you’re doing.
Omnis servers are veeeery sloooow, so it’s probably not a good idea to
rely on them to run your core business site. Email? Forget about it. The Omnis webmail service is too slow for Outlook and it takes an average of 30-60 seconds to do anything when you log directly in. Checking email on a high-speed internet connection goes like this: Log in… 60 seconds, click ‘Inbox’… wait 60 seconds, open an email… wait 60 seconds, hit ‘reply’… wait 60 seconds, hit ’send’… wait 60 seconds, retype your email because, for SOME unknown reason it didn’t send.
I have found that Omnis is a great host for “hobby” sites (like garage band sites and family sites) for those who are familiar with building sites.
Worst customer service I have ever experienced in my life. Out of three representatives, all were rude, two hung up on me, and one cursed on the phone. Pricing is mediocre, management is obviously not doing their job right. This company will not be around very long. If you dont want a headache, DO NOT register or host with them.
I first signed up with Omnis years ago because of their affordability at the time. Their web hosting package is just not up to par these days. They give you 20MB of storage space for around $5 a month, 1 email (additional costs for extra), no SQL, and weak support for most scripts and languages. For a small site, it was okay, but these days I need the additional features and I find I get get a ton more storage space and features for less than I paid here. Siteground or HostMonster packages blow this company away.
As far as support goes, this company was not much help. Email was almost always not working, the server was down more often than I would like, and if you want to cancel an account, you have to track someone down over the phone who is competant enough to do that.
Don’t bother. It more expensive and more hassle with Omnis.
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