World’s Best Host Deals Review

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I have been using Omnis to host my minimal personal web site for many years. I have never had a problem, and only noticed that my site was down once, for merely a few minutes.

Any time I have called customer service (maybe 3 times?) hold times were minimal, I didn’t even have time to groove on the background music. And the tech was helpful and responsive to my meager needs.

As they grew bigger, they automatically upgraded my account, adding allowable bandwidth, storage space and functionality (Mysql databases, e-mail accounts, etc.) without me doing anything.

One caveat to my review: I have never used anyone else. And with their service and support (for my needs,) I am unlikely to do so.

Plans are cheap, webmail servers are super SLOW and customer service is UNREACHABLE! Their web site claims “award winning customer service” but I have sent 8 emails so far about a problem. Each time I’ve received a ‘ticket number’ but not once I’ve received a response. Not a single time. My problem is now
over 3 months old and I can not reach tech support or customer service. In the past I have gotten through after 3 or 4 phone calls but I find tech support is usually less than helpful with short answers and an annoyed tone. Additionally, despite the fact that my payment gets withdrawn automatically each month, I receive automated email notices that my account will be suspended for nonpayment. It has never been suspended and I have never received a response as to why this happens. I definitely so NOT recommend Omnis.com!
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