What can I say? HostGator is simply the best! I have the Baby Croc package which is only $9.94 a month. This is a very low price but I am getting a LOT for it: unlimited databases, subdomains, ftp accounts, e-mails and 5gb webspace with 75gb monthly bandwidth! The servers are always up and running fast.
The service is one of the best I have ever seen on the web. Their livechat is always available and I never have to wait more than 20 seconds for a person that has some time for me.
If you are looking for a webhost… HostGator is THE place! I have nothing negative to say
Here is a specific example to show how HostGator’s support helped him:
I am using HostGator since october 2005 and until now I didn’t need their support, everything was running well without any problems. Since the 2nd of August someone gained unauthorized access to my Cpanel and I contacted the Livechat a lot since then. I even have the feeling that they already know me
The ‘intruder’ somehow gained access to my Cpanel everytime. I tried to change my password everytime by contacting the live-help and asked how I could prevent this. They tried to help me as good as possible but sometimes it was out of their league so I had to contact an admin. I wrote a ticket and was receiving replies to my tickets very quickly with an answer or solution. The ‘intruder’ didn’t access my Cpanel anymore. The support team is doing a great job. I have been with HostGator for a little less than a month at the time of writing this, They have been the best webhost I have ever dealt with. I host a video game clan site with a streaming video section and some small sites for friends. I have experienced no downtime yet, The service has been flawless. I have contacted customer support by e-mail and online chat and they have always been quick to respond and answered my questions to the point. The only pitfall I have found with this webhost is they don’t allow any video sharing script, FFMPEG is not allowed on the servers. I am using a shared plan so that was asking for more than I should expect but thats the ONLY thing I had a problem with. The service is great, Great uptime, Good consistent site speeds. You really can’t go wrong with HostGator.
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